Many of my clients and colleagues have offered to discuss my work (and what it’s like to work with me) with potential clients. Read some of the things my former managers, coworkers, and clients have to say.

Jay Lloyd Neal, Instructional Design and Media Development

Helen and I worked together on many projects and occasions, but I will share two instances that demonstrate her value as a project partner. At DeVry University Online in the mid 2000s, we collaborated on a root cause analysis and outside-the-box redesign of a high-volume Psychology 101 course that had a history of poor learner satisfaction. Helen’s insight helped determine an action plan that not only resulted in improved learning outcomes and course ratings but also included licensed content replacement for a savings of over $35k in annual licensing fees.

For another example, five years later I worked at KNEXT developing a series of flagship self-paced mastery learning courses in Freshman level topics. With the knowledge that these courses were marketed as superior quality experiences, I staked my reputation with any consultants I selected as partner developers. I did not hesitate to reach out to Helen for help putting the final polish on the narrative writing components. Based on my prior experiences working with Helen, I knew she could be counted on to add consistency in the writing styles coming from multiple authors, and help improve clarity for the learners, even on a very tight schedule. In every instance, Helen demonstrated herself as a professional I could rely on.

Dr. Samit Bisen, Scientific Content and Strategic Planning, Indegene
Helen does not need a recommendation, but I am compelled to write one for her, purely because she was an awesome collaborator to work with — intuitive, active listener, introspective, analytical, curious, and above all empathetic. All these qualities make her a valuable asset to any team that works with scientific content especially across life sciences.
Her work ethics are strong. She’s always available and ready to get going on projects – and unfailingly providing solutions around copy, content, and strategy.
Although she was my peer, she portrayed standout qualities to lead from the front, whether it was to teach her skills to others or to explain her strategies or thought process behind what she did.
She’s the go-to expert on modular content, copy and strategy – and someone who deeply understands the Pharma ecosystem. She’s easy to work with, an asset to any team, and I look forward to working with her again.

MaryAnna Kendziera, MHA, MT(ASCP), Senior Practice Manager, Integrated Pelvic Health Program (IPHP), Northwestern Medical Faculty Foundation

Helen, was an absolute pleasure to work with. She is an extremely personable individual with the ability to communicate well at all levels. She did an excellent job facilitating high level meetings (including groups with some rather strong-willed members). She is excellent at interpreting difficult medical literature and creating content that is interesting and fun to read. She was instrumental in creating our website. Her work ethic is excellent, and she manages to hit every deadline. She is willing to give of her time, and she’s extremely well organized. She has always exhibited patience with our team and is a very creative individual. I believe Helen would be an asset to any organization. We truly miss working with her.

Fanny Jounique, Indegene

Over the past 2 years, I had the pleasure of collaborating with Helen on a major transformation project. Helen showed an impressive attention to detail throughout the process, which resulted in the deliverables being of the highest quality. This attention to detail was also evident in her ability to ask the right questions, anticipate risks and think creatively to design a great vision for the product. Helen was a valuable asset to the team and her input was instrumental in the success of the project.

Mary Dillon, President, Diversified Diamond Products, Inc., Phoenix, AZ

Our business is technical in nature, and our proposals must impress senior management while passing muster on IT and regulatory compliance levels as well. We have found Helen Tosch to be an invaluable resource and a versatile member of our team. She has an uncanny ability to “get up to speed” on short notice and to contribute meaningful content with immediacy and accuracy. Helen is extremely talented in all aspects of creative and promotional production, can quickly grasp intricate concepts, contribute fresh ideas to complex projects, and generate innovative professional content. She is a whiz at “on deadline” performance, and is as skilled at English language usage as she is clever in its construction.

Cindy Barnard, Vice President Quality Strategies, Northwestern Memorial Hospital

Helen Tosch is a thoughtful, creative, incisive writer with the special ability to translate technical material into engaging, illuminating prose for the layperson. In our setting, she worked hard to research and develop complex concepts of measuring healthcare quality into text for the patient/consumer on our website. She is energetic, hard working, consistently meets and beats deadlines, is delightfully collegial and dedicated. She was as much a partner in brainstorming the big picture concepts of our outreach to the public as she was a skilled writer willing to take on a massive project. She would be an asset to anyone looking for a strong writer, and most especially to anyone with a need to deliver important and/or technical content to the public.

Barnali Bhattacharya

Helen, I always admired your honesty, dependability and work ethic. Your hard-working nature, along with your content-writing expertise, helped our client to build an excellent product.

Your invaluable experience helped foresee risks, analyse the impact, and determine the best course of action always to negate them.
You were always one step ahead of everyone in the team when it came to content strategy starting from planning, creating content, optimising, distributing it and analysing it.

Helen, your eye for detail and your ability to ask the right questions prevented so many bottlenecks in the project.
You are a fantastic colleague and an even greater person. Keep inspiring! You will be a great asset to any organisation. I’m glad that our paths crossed and hope it does cross again in the near future.

Tanner Morrissette, Senior Creative Director, Indegene

Helen was an absolute delight to work with. Her ability to collaborate in such an effective manner always strengthened the projects purpose.
Offering a new and refreshing lens to look through and coming forward with fantastic solutions. From net new creative tactics to rejuvenating previous material Helen’s POV is incredibly valuable and her dedication to seeing it through is inspiring.
I enjoyed working with Helen on multiple projects, and look forward to a time where we might collaborate again!

Geoff Dunlop, Director of Marketing, Brondell

Helen is a creative, strategic writer. I have worked with Helen on numerous projects with numerous brands – from collateral copy, web content, and social and blog content – Helen learns the brand’s tone and voice and quickly produces compelling content. Compassionate, funny, and a joy to work with – I highly recommend Helen.

I look forward to working with her again.

Heather Gondek, Global Marketing Manager at UL

It’s rare that you come across standout talent like Helen. I hired Helen as a freelance copywriter in March of 2015, and she served as our primary writer and editor for over a year. She always met her deadlines and demonstrated unwavering dedication to the team. I was particularly impressed with Helen’s ability to produce high quality technical content spanning a wide range of industries. I thoroughly enjoyed working with her and any employer would be lucky to have Helen as their copywriter.

Helen was a peer of mine at Indgene and could always be counted on to provide the highest quality strategic analysis as part of impeccably produced deliverables. I admire Helen’s ability to quickly and insightfully look past surface-level problems to identify critical underlying pain points and then formulate thoughtful and artful solutions.
Her work on a key client’s extensive, very visible, and highly complex transformation project required her to manage and integrate a vast amount of institutional and project-specific nuance in service of a constantly evolving, cross functional solution. The scale and scope of that work is impressive, to say the least, and Helen made it look easy. I recommend Helen without reservation.

Tessa Burton, Executive Director, Marketing, University of Chicago Medicine (Former Director, Marketing Services, Northwestern Memorial Hospital, Chicago, IL)

Helen is an outstanding editor – she took on a very complex project at Northwestern Memorial Hospital, turning quality data into consumer-friendly prose that your average person on the street could understand. The project was complex and lengthy, with heavy deadlines and lots of collaboration, and she endlessly produced magic! Her work was fast, clear, and easy to understand, she worked well independently as well as in a group, and I couldn’t recommend her more. She would be a great asset to any team. She produced outstanding content, which is comprehensive, easy to understand and easy to read. I would rehire her in a minute!”

Catherine Janda, Customer Experience Management at Walgreens

Helen is a very talented writer and always improved whatever communication she touched. She was a pleasure to work with and always eager to help with valuable insights and solutions, even outside of her direct responsibilities.

Sally Richards, CEO of NF2, an organization dedicated to furthering NF2 research and treatment

I worked with Helen on an article she helped me write for a Neurofibromatosis 2 fund raising site. I consistently contacted her with article updates to ensure the NF2 community was provided with the most recent medical information I could find. Helen worked very well with me in this demanding situation and yet not once complained. Helen is selfless and results oriented, and she works accurately and efficiently while working at topnotch speed. I have given her the nick name “Taz” because she works as fast as the Tasmanian Devil, and she’s always able to improve writing that I truly thought was good enough. I wouldn’t hesitate to work with Helen again, and I know she’d be an asset to any organization.

Rebecca Steurer, Content Manager of Internet Strategies, Northwestern Memorial Hospital

When working with physicians on content, Helen does an outstanding job communicating and setting expectations. She is patient and willing to work around the physicians’ schedules. With our other clients, she is always prompt. For example, when marketing requests her to help in editing their newsletter, Helen gives her edits the same day. She’s also a machine when it comes to the amount of work she can produce. I am constantly sending writing assignments to Helen, and many of them need to be completed ASAP. She has always successfully produced a huge quantity of work of excellent quality. It continues to be a pleasure to work with her.

Victoria Ferrara, PhD, Director of Assessment, Kaplan Higher Education

I really appreciate everything Helen does for me and Kaplan/KNEXT. She is always available when I need her, and she does a super job with editing. I am really happy we were introduced. What a gem she is!

Steve Wierdak, Manager Marketing Research at American Academy of Orthopaedic Surgeons

Helen served as category expert on a research study that was to develop content for ovarian cancer awareness. She was responsive to both our internal and external clients, worked well with our research supplier while developing the actual survey tool, and was able to utilize the findings in the development of the content of this microsite. Helen is a real web content pro, and any organization would do well to have her on their web team.

Fadi Dajani, Curriculum Technology Manager at Kaplan University

I worked with Helen for more than two years. Helen showed a great knowledge in editing our course design documents and always had great ideas to share to ensure that all teams are following the same standards. I enjoyed working with Helen as she is a people’s person. I recommend her to any business.

Megan Heinen, Director of Marketing, Home Care Assistance, Palo Alto, CA

Helen Tosch is a pleasure to work with. She follows instructions well and produces writing assignments that are well-written, creative and interesting. Most importantly, Helen is fast and abides by deadlines I define. Our company produces a lot of content and moves fast so we appreciate her speed, without compromising quality.